Terms of Service

1. About these terms

1.1 These terms form a binding agreement between Bev Betteridge, CPA, Prof. Corp, operating as The Corner Office CFO("we", "us", "our"), and the Customer.

1.2 You accept these terms on the Customer's behalf by creating an account, purchasing a subscription, or otherwise using the service. If you do not accept them, do not use the service.

1.3 The service is provided for business use only. It is not offered to consumers purchasing for personal, family, or household purposes, or to anyone under the age of 18.

2. Definitions

2.1 In these terms:

• "Customer", "you" and "your" mean the organization that holds the FynBridge account. Where these terms place an obligation on an individual, they mean the person acting for the Customer.
• "FynBridge Tools" means the software products we build, sell, and operate ourselves.
• "Named Company" means the company identified at purchase as the one a subscription is for.
• "Resold Software" means software products built and operated by Vendors, which we resell through the service.
• "Service" means the FynBridge website and application, through which you subscribe to FynBridge Tools and Resold Software.
• "User" means an individual the Customer invites to its account.
• "Vendor" means a third party whose software is offered through the service as Resold Software.

3. Your account

3.1 You must provide accurate account information and keep it current.

3.2 The person who creates an account for an organization warrants that they are authorized to bind that organization to these terms.

3.3 You are responsible for all activity under your account, for the actions of every User you invite, and for all charges incurred. Each User must have their own login, and you must keep login credentials confidential.

3.4 We may require multi-factor authentication. You must notify us promptly if you believe your account has been accessed without authorization.

4. Purchasing for another company

4.1 When you purchase a subscription, you identify the company it is for. You may purchase on behalf of another business, such as a client of your firm.

4.2 If you name a company other than your own, you warrant that you are authorized to purchase on its behalf and to give, on its behalf, the authorizations described in sections 5 and 6.

4.3 Whichever company is named, the Customer remains our customer, remains responsible for payment, and is the party we deal with for billing, cancellation, and refunds. We do not take instructions about a subscription from the Named Company unless you ask us to.

4.4 The company name you provide must be accurate. We may contact you to confirm or correct it before setting up a subscription.

4.5 At your request or with your written consent, we will help transfer a subscription to the Named Company, either as a FynBridge customer in its own right or directly with the Vendor where the Vendor allows it. If you and the Named Company disagree about who should control a subscription, we may leave it unchanged until the disagreement is resolved.

5. FynBridge Tools

5.1 For FynBridge Tools, we are the provider, and these terms govern your use of them directly.

5.2 For as long as your subscription is active, we grant you a limited, non-exclusive, non-transferable right to use FynBridge Tools for your own internal business purposes and those of the Named Company. Usage limits and scope for each FynBridge Tool are as described on its product page.

5.3 Some FynBridge Tools connect to third-party systems you choose, such as accounting or file storage platforms. You authorize those connections yourself and may withdraw them at any time. Our access is limited to the permissions you grant.

5.4 When FynBridge Tools process data from systems you connect, we do so only to provide the service you requested, acting on your instructions and on your behalf. We do not sell or license that data, use it to train models, or disclose it to other customers or to any Vendor.

5.5 Output produced by FynBridge Tools belongs to you. You are responsible for reviewing it before you rely on it.

5.6 You are responsible for being authorized to connect each system you select, and for the destination you choose for any output, including who can access it there.

5.7 FynBridge Tools depend on third-party platforms whose availability, limits, and changes are outside our control and may delay or prevent the service from operating.

5.8 If we become aware of unauthorized access to data processed by FynBridge Tools, we will notify you without undue delay and provide the information we reasonably can.

5.9 We may discontinue a FynBridge Tool on at least 30 days' notice by email. Section 10.2 applies.

6. Resold Software

6.1 We act as an authorized reseller of Resold Software. We are not its developer, operator, or provider. Our role covers billing, purchasing, and account setup.

6.2 Your use of Resold Software is governed by its Vendor's own terms of service, licence agreement, and privacy policy. You should review them before you subscribe.

6.3 Where a Vendor requires its terms to be accepted when an account is created, you authorize us to accept them on your behalf and, where applicable, on behalf of the Named Company. You are bound by them as if you had accepted them yourself.

6.4 To set up your account, we provide the Vendor with the information it needs, as described in our Privacy Policy.

6.5 We do not have access to the data you hold in Resold Software.

6.6 We do not control Resold Software. Its availability, performance, features, support, data handling, and continued existence are the Vendor's responsibility. We will help you raise issues with a Vendor where we reasonably can.

6.7 Where a Vendor changes or withdraws a product, we will pass on as much notice as we receive. Section 10.2 applies if a product is withdrawn during a period you have paid for.

7. Activation

7.1 Payment for FynBridge Tools is taken when you complete checkout, and your first billing period begins on that date. Resold Software is billed on the 1st of each month: nothing is charged at checkout, the time between checkout and the next 1st is not charged, and your first billing period begins on that 1st.

7.2 FynBridge Tools are available once payment is taken.

7.3 Resold Software is set up by our team after checkout. We aim to complete setup within two business days, counted from when we have any information we need from you.

7.4 If we cannot set up Resold Software, we will cancel the subscription and refund any payment in full. If setup has not been completed within 10 business days of checkout, and we are not waiting on information from you, you may cancel the subscription and receive a full refund of any payment.

8. Fees, taxes, and renewal

8.1 Subscription fees are shown on the product page, charged in the currency displayed at checkout, and billed in advance for each billing period.

8.2 Prices exclude applicable sales taxes, which are shown separately on your invoice. You are responsible for the taxes that apply to your purchases.

8.3 Subscriptions renew automatically at the end of each billing period, at the then-current price, until cancelled. By subscribing, you authorize us to charge your payment method on each renewal.

8.4 We will give you at least 30 days' notice by email before a price change takes effect at renewal. If a Vendor raises its price to us with less notice, we will pass on as much notice as we receive, and if a renewal at the higher price then takes place with less than 30 days' notice to you, you may cancel within 14 days after that renewal for a full refund.

8.5 Payments are processed by our third-party payment processor. We do not receive or store your full card details.

8.6 If a payment fails, we will notify you and retry. If payment still cannot be collected, we may suspend and then cancel the subscription, and the Vendor may deactivate any Resold Software account.

9. Cancellation

9.1 You may cancel a subscription at any time, as described in our Refund Policy. A cancellation submitted before a renewal date stops that renewal.

9.2 Cancellation takes effect at the end of the billing period in which you cancelled. Your subscription stays active until then.

9.3 When a FynBridge Tools subscription ends, we stop accessing any systems you connected to it. Output already delivered to you is not affected.

9.4 For Resold Software, we will contact you about any data you hold in it before the account is closed. This does not delay your cancellation or make it conditional. Data you hold in Resold Software is subject to the Vendor's retention and deletion policies, and you should export anything you need before your subscription ends.

10. Refunds

10.1 Fees already paid are not refunded and partial periods are not prorated, except as set out in this section and in our Refund Policy, which forms part of these terms.

10.2 We will refund the unused part of a billing period you have paid for, calculated pro rata by day, if we discontinue a FynBridge Tool, if a Vendor withdraws a product you subscribe to, or if we terminate a subscription for a reason other than your breach or non-payment.

10.3 If these terms and the Refund Policy differ about whether you are entitled to a refund, whichever gives you the greater right applies.

11. Data and privacy

11.1 Personal information we collect in connection with the service is handled in accordance with our Privacy Policy.

11.2 You retain ownership of the information you provide to us and of the data FynBridge Tools process for you. You grant us a non-exclusive right to use it only as needed to provide the service, set up and administer your Resold Software accounts, meet our legal and tax obligations, and contact you about your subscriptions.

12. Confidentiality

12.1 Each party will keep confidential any non-public information the other discloses in connection with the service that is marked as confidential or that a reasonable person would understand to be confidential, and will use it only for the purposes of these terms.

12.2 This does not apply to information that is or becomes public through no fault of the receiving party, that the receiving party already had or develops independently, or that must be disclosed by law. Where the law allows, the receiving party will notify the other party before making a required disclosure.

13. Intellectual property

13.1 We and our licensors own all intellectual property rights in the service, FynBridge Tools, and the content of the FynBridge website. Vendors and their licensors own all intellectual property rights in Resold Software.

13.2 Apart from the rights expressly granted in these terms, no rights are granted to you, and all other rights are reserved.

14. Acceptable use

14.1 You agree not to, and to ensure your Users do not:

1. use the service unlawfully, in breach of a Vendor's terms, or in a way that could cause us to breach any law;
2. connect FynBridge Tools to any system, or send data to any destination, that you are not authorized to use in that way;
3. resell, sublicense, or provide access to the service or to a subscription, except to the Named Company for that subscription;
4. share login credentials between individuals;
5. attempt to gain unauthorized access to the service, other customers' data, or the systems behind it;
6. interfere with or disrupt the service, including by introducing malicious code or by circumventing access controls, usage limits, or feature restrictions;
7. scrape or carry out automated data collection from the service without our written consent; or
8. copy, reverse engineer, or create derivative works from the service, except where that restriction is prohibited by law.

15. Availability and support

15.1 We aim to keep the service available but do not guarantee uninterrupted availability. We may suspend access for maintenance and will give advance notice where practical.

15.2 Support is provided by email at support@fynbridge.com. We do not offer a service level agreement, and none should be inferred from these terms.

16. Disclaimer

16.1 Except as expressly stated in these terms, and to the extent permitted by law, the service is provided "as is" and "as available", and we disclaim all representations, warranties, and conditions, whether express, implied, statutory, or otherwise, including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, and non-infringement.

16.2 We do not warrant that output from FynBridge Tools will be complete, error-free, or suitable for any particular use without your review.

16.3 We make no warranty in respect of Resold Software. Any warranty in respect of Resold Software is given by its Vendor under its own terms.

17. Limitation of liability

17.1 To the extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, or lost or corrupted data, however caused.

17.2 To the extent permitted by law, our total aggregate liability arising out of or relating to these terms is limited to the amount you paid us in the twelve months immediately before the event giving rise to the claim.

17.3 This section does not limit your obligation to pay fees, your obligations under section 18, or your liability for a breach of section 14.

17.4 Nothing in these terms limits liability that cannot lawfully be limited.

18. Indemnification

18.1 You will indemnify us against claims, losses, and reasonable costs, including reasonable legal fees, arising from:

1. your breach of these terms or misuse of the service;
2. your purchase of a subscription for a company without authority to do so, or a claim by a Named Company arising from your dealings with it; or
3. your connection of any system to FynBridge Tools, or your choice of destination for their output, without the necessary authority.

18.2 We will notify you promptly of any claim covered by this section, let you control its defence and settlement, and give you reasonable help at your expense. You may not settle a claim in a way that admits fault on our behalf or places obligations on us without our consent.

19. Suspension and termination

19.1 We may suspend or terminate your access if you materially breach these terms, if payment is not received, or if we are required to do so by law or by a Vendor. Where circumstances allow, we will give notice and an opportunity to remedy the breach first.

19.2 You may stop using the service at any time by cancelling your subscriptions and closing your account.

19.3 Sections 4 (as to authority), 8 (as to fees already owed), 10, 11, 12, 13, 16, 17, 18, 21, and 22 survive termination.

20. Changes to these terms

20.1 We may update these terms. Where a change materially affects your rights, we will notify you by email or in the application at least 30 days before it takes effect, unless the law requires it sooner.

20.2 If you do not accept a material change, you may cancel before it takes effect and we will refund the unused part of any period you have paid for. Otherwise, continued use of the service after the change takes effect constitutes acceptance.

20.3 The date at the top of this page shows when these terms were last revised.

21. General

21.1 Entire agreement.These terms, together with the Refund Policy, are the entire agreement between us about the service and replace any earlier understanding. A Vendor's terms govern your use of its product but do not change your agreement with us.

21.2 Order of precedence. If these terms conflict with a product page or other description of the service, these terms apply.

21.3 Notices.We may give you notices by email to the address of your account's owner, or in the application. You may give us notices by email to support@fynbridge.com or by mail to the address in section 23.

21.4 Assignment. You may not assign or transfer these terms without our written consent. We may assign them as part of a sale or reorganization of the business that operates the service, and will notify you if we do.

21.5 Events beyond our control. Neither party is responsible for delay or failure caused by events beyond its reasonable control, including outages or changes at a Vendor or other third-party provider. This does not excuse an obligation to pay fees already due.

21.6 Severability. If any part of these terms is found to be unenforceable, the rest continues to apply, and that part is to be read as modified to the minimum extent needed to make it enforceable.

21.7 No waiver. A delay or failure to enforce a right is not a waiver of it.

21.8 Relationship.The parties are independent contractors. Nothing in these terms creates a partnership, joint venture, agency, or employment relationship, except to the limited extent that section 6.3 authorizes us to accept a Vendor's terms on your behalf.

22. Governing law and jurisdiction

22.1 These terms are governed by the laws of the Province of Saskatchewan and the federal laws of Canada applicable in it, without regard to conflict of law rules. The courts of Saskatchewan have exclusive jurisdiction, and both parties submit to that jurisdiction.

23. Contact

The Corner Office CFO
14-3710 Eastgate Drive, Regina, SK, S4Z 1A5
support@fynbridge.com